Triggering an Emergency (App)

The App allows users to trigger a Medical or Fire Emergency. When triggered, all users will be notified of the situation.

If working in Offline mode or in an area without coverage, an Emergency trigger won't be sent at all. A popup will appear alerting the user of this.

 

In areas with no or very limited coverage, we recommend the use of satellite tracking devices with SOS capabilities.


This guide will show you:

Triggering an Emergency 

  1. From the Quick Access menu, tap Emergency icon-emergency.
  2. Tap Fire or Medical. A confirmation is needed before all users are notified. 
  3. Confirm whether 000 needs to be called. 
    Emergency Trigger 2024

If a user doesn't have Location Services enabled, the Emergency alert won't include their position. A pop up will notify them of this before triggering the alert. 

App Alerts

Home icon-home-jpg

A banner will be displayed when an Emergency is triggered. 

View on Map will allow the user's location to be shown.
 Emergency Banner App 2024

Notification Bell icon-bell

  1. Tap the Notification Bell icon-bell.
  2. Tap on the Emergency notification. A map with the User's location will be displayed. 

    Emergency App Notification Bell 2024

Noticeboard

  1. Tap the Noticeboard icon-noticeboard-jpg.
Emergency Alert Noticeboard 2024

Push Notification 

All users will receive a notification from the App that a Fire or Medical Emergency has been reported. Tap the notification to open the map of GPS coordinates and location of the triggered emergency.

IMG_0045

 


Desktop Alerts

The Desktop Notifications will be available for Workers, Supervisors and Business Administrators.

Noticeboard

Notification Bell

Email

An email notification will be sent to Business Administrators only.


What's Next?

Accessing Emergency Information (App)

How-To Videos (App)

Safety Manager Webinar