If your workers are having trouble logging in, please refer to the Login Help Page for more information.

Access our step by step guide and learn how to download and setup your Safe Ag Systems mobile App.

When using a bookmark to access Safe Ag Systems, the link can break resulting in an error message when you attempt to login. 

To fix this problem, change your bookmark to our direct login page.

If the problem persists you may need to clear your cache. To clear your cache on:

• Chrome

Click on the 3 dot menu in the top right corner of your browser and select Settings > Privacy and Security > Clear browsing data

• Firefox

Click on the 3 bars in the top right corner of your browser and select Settings > Privacy and Security > Cookies and Site Data > Clear data

Tick ‘Cookies and site data’ and ‘Cached web content’ and then select ‘Clear’.

From your Desktop

Click on your name in the top right-hand side. Select ‘Change Password’.

From the mobile App

Click the cog in the top right-hand side of your Safe Ag Systems App and select ‘Change Password’.

Note: This option is only available to clients paying via Credit Card. If you pay on invoice contact the Safe Ag Systems Client Support Team at help@safeagsystems.com or (08) 8490 0939.

Click the Cog on the top right corner of the Desktop and select ‘Billing’.

Select the number of users you wish to add or remove using the + icon and then click ‘Update’.

Additional users will be added to your existing subscription and your credit card will be charged for the pro-rata amount from the date you increase your user numbers to your current subscription expiry.

If you remove users, you will receive a credit at your next renewal for unused time.

Safe Ag Systems offers Seasonal Worker Packages.

Packages are designed to provide limited access to large numbers of seasonal workers, employed for a short term period that undertake repetitive work (eg. Fruit picking).

Packages start at 50 users.

If you require this service, please contact the Safe Ag Systems Client Experience Team.

Safe Ag Systems offers two subscription levels,  Standard and Professional.

Information on which subscription would best suit your needs can be accessed on our pricing page.

For subscribers using a Credit Card, you can upgrade your subscription from Standard to Professional in the ‘Billing’ section accessible via clicking on the Cog in the top right-hand side of the Desktop.

Note: You cannot downgrade your subscription from Professional to Standard via the Billing section. Please get in touch with the Client Experience Team.

Safe Ag Systems implements a robust security system to ensure the integrity and confidentiality of our clients’ data.

You can read more details in our Terms and Conditions as well as on our Data Protection and Security page.

When you enter or upload your data into our system, you still have complete ownership of your own data. Safe Ag Systems just uses your data to provide our services to you.

For further information please refer to our Terms & Conditions and Privacy Policy.

If you choose to cancel your subscription, your data will be retained in the Safe Ag Systems cloud storage, but you will no longer have access.

If you require access to this data, you can request a copy of your records. This may incur a charge.

No, for security reasons each worker must have their own unique email address.

An email address is the unique Username which belongs to a specific worker and retains important data which relates specifically to that individual. All workers must be added using a unique email address belonging only to them.

Public Liability Insurance is designed to help cover you and your business if a client or member of the public should hold your business liable for an injury or property damage.

Public Liability Insurance does not cover you in the event that a worker (includes employees, contractors and visitors) sustains an injury or fatality while conducting an activity deemed as work. Financial penalties for individuals and businesses issued for safety breaches can be significant and are not covered by Public Liability Insurance.

If you are uncertain as to what your legal obligations are you should seek legal advice.

Your legal duty to provide a safe work environment exists not only to paid employees, but to anyone working on your property. This may include family members who work or help  in your business; children, neighbours, contractors and visitors.

You are obligated to ensure the safety of everyone on your property as far as is reasonably practicable. The easiest way to achieve this is to implement a safety management system fit for your business.

Safe Ag Systems templates are written from the perspective of ‘best practice’ taking into account the local WHS legislation. Where WHS legislation differences require different templates, these templates will be labelled with the country, state or territory referenced.

It is also important to note that Safe Ag Systems templates should be edited to reflect the practices of the business. Suitable safety measure do differ from business to business based on their size, commodity and activities. 

If you are unsure as to your legal obligations you should seek legal advice.

Safe Ag System’s friendly Client Experience Team are available between the hours of 8.30am and 5.00pm Australian Eastern Standard Time (AEST), Monday – Friday. 

Safe Ag Systems offers topic specific webinars covering a range of areas including setting up your safety system or engaging your workers.

Our online Knowledge Base provides resources and guidance across the entire system.

Relevant articles can be accessed at any time within the system by clicking on the "?" icon in the top right-hand side of the screen.

The Safe Ag Systems Client Experience Team can provide tailored support and assistance to setup and implement your safety system. Contact us at help@safeagsystems.com or call (08) 8490 0939 to discuss your requirements and we can provide you with a tailored plan and quote.

Safe Ag Systems has partnered with a network of consultants across Australia and the United Kingdom. Providing direct support, Consultants can assist businesses in setting up and implementing a safety system.